Privacy Policy
Effective Date: February 8, 2026
Last Updated: May 3, 2026
1. Introduction
This Privacy Policy explains how nammu ("we," "us," or "our"), operating under the brand name aukimi, collects, uses, discloses, and protects your personal information when you access or use our website at https://aukimi.com (the "Website") and our browser-based creative software platform (the "Platform" or "Services").
2. Data Controller
The data controller responsible for your personal information is:
3. Information We Collect
3.1 Information You Provide Directly
- Account Information: Name, email address, username, password, profile picture, and billing information.
- Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party payment processors).
- Communication Data: Information you provide when contacting our support team, participating in surveys, or engaging with our community features.
- Content Data: Creative projects, files, designs, videos, audio, 3D models, textures, and other content you create, upload, or store using our Platform.
3.2 Information Collected Automatically
- Usage Data: Information about how you interact with our Platform, including features used, modules accessed (2D design, 3D modeling, video editing, audio production, game development), session duration, click patterns, and navigation paths.
- Device Information: Browser type and version, operating system, screen resolution, device identifiers, IP address, and hardware capabilities.
- Performance Data: Information about Platform performance, including loading times, sync speeds, rendering performance, error logs, and crash reports.
- Cookies and Similar Technologies: We use cookies, web beacons, local storage, and similar tracking technologies to enhance user experience and analyze Platform usage (see Section 8 for details).
3.3 Information from Third Parties
- Authentication Providers: If you sign in using third-party services (e.g., Google, Apple, Microsoft), we receive basic profile information as permitted by your privacy settings.
- Analytics Providers: Aggregated usage statistics and demographic information.
- Payment Processors: Transaction confirmation and payment status information.
4. How We Use Your Information
We use your personal information for the following purposes:
4.1 Service Provision and Improvement
- To create and manage your account.
- To provide, maintain, and improve our browser-based creative suite.
- To enable real-time synchronization between modules (0.1s sync time).
- To store and retrieve your creative projects and files.
- To provide infinite undo capabilities and version history.
- To optimize Platform performance, including 8K support and rendering speeds.
- To develop new features and modules.
- To troubleshoot technical issues and provide customer support.
4.2 Communication
- To send service-related notifications, updates, and security alerts.
- To respond to your inquiries and support requests.
- To send marketing communications about new features, modules, and promotions (with your consent, where required).
- To invite you to participate in surveys or feedback sessions.
4.3 Business Operations
- To process payments and prevent fraud.
- To enforce our Terms of Service and other agreements.
- To comply with legal obligations and respond to lawful requests from authorities.
- To protect the rights, property, and safety of nammu, our users, and the public.
4.4 Analytics and Personalization
- To analyze Platform usage and user behavior.
- To understand which modules and features are most popular.
- To personalize your experience and recommend relevant tools or features.
- To conduct A/B testing and improve user interface design.
4.5 AI-Assisted Features
- To provide AI-powered tools that assist and accelerate your creative work.
- To operate, maintain, and improve AI-assisted features (for example, by using aggregated usage metrics, performance telemetry, and user feedback where available).
- To ensure AI features enhance rather than replace your creative vision.
5. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), Switzerland, and the UK, we process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide our Services under our Terms of Service.
- Legitimate Interests: Improving our Platform, preventing fraud, and ensuring security.
- Consent: Marketing communications and certain data processing activities where we seek your explicit consent.
- Legal Obligation: Complying with applicable laws, regulations, and lawful government requests.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
6.1 Service Providers
- Cloud hosting and data storage.
- Payment processing.
- Email delivery and communication services.
- Analytics and performance monitoring.
- Customer support tools.
These providers are contractually obligated to protect your information and use it only for specified purposes.
6.2 Business Transfers
6.3 Legal Requirements
- Valid legal processes (subpoenas, court orders).
- Requests from law enforcement or government authorities.
- Situations involving potential threats to public safety or our rights.
6.4 With Your Consent
6.5 Aggregate and De-identified Data
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Data: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations.
- Content Data: Retained until you delete your projects or close your account. Deleted content may be retained in backups for up to 90 days.
- Usage and Performance Data: Typically retained for 24 months for analytical purposes.
- Communication Records: Retained for 3 years to resolve disputes and improve customer support.
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
- Essential Cookies: Required for Platform functionality, authentication, and security.
- Performance Cookies: Collect information about how you use our Platform to improve performance.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Help us understand user behavior and measure Platform effectiveness.
- Marketing Cookies: Used to deliver relevant advertisements (with your consent).
8.2 Your Cookie Choices
- View and delete cookies.
- Block third-party cookies.
- Block all cookies (not recommended).
- Receive notifications when cookies are set.
For more information about managing cookies, visit: http://www.allaboutcookies.org
8.3 Local Storage
8.4 Third-Party Analytics and Attribution Services
- Google Analytics / Google Tag Manager — usage analytics and advertising attribution.
- raws.dev — referral and signup attribution. When you create an account, we send your internal aukimi user identifier to raws.dev so that referral sources can be matched to a successful signup. No email address, password, or content is shared.
- Stripe — payment processing (only on checkout pages).
You can block these services using browser-level tracker blockers, privacy extensions, or Do Not Track settings. Doing so does not affect your ability to use the core Platform.
9. Data Security
We implement industry-standard security measures to protect your personal information and content, including:
- Encryption: Data is encrypted in transit using TLS/SSL and at rest using strong encryption.
- Access Controls: Strict access limitations to personal data on a need-to-know basis.
- Authentication: Secure password requirements and optional two-factor authentication (2FA).
- Regular Audits: Periodic security assessments and vulnerability testing.
- Incident Response: Procedures to detect, respond to, and notify users of security breaches.
10. International Data Transfers
nammu is based in Switzerland. If you access our Services from outside Switzerland, your information may be transferred to, stored, and processed in Switzerland or other countries where our service providers operate.
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Ensuring service providers comply with GDPR or equivalent data protection standards.
10A. Governing Law and Jurisdiction
This Privacy Policy is governed by Swiss law. The courts of Geneva (Geneve), Switzerland, shall have exclusive jurisdiction, subject to any mandatory applicable law.
11. Your Privacy Rights
Depending on your location (including under the GDPR and the Swiss FADP), you may have the following rights regarding your personal information:
11.1 Access and Portability
- Right to Access: Request a copy of the personal information we hold about you.
- Data Portability: Receive your data in a structured, commonly used, machine-readable format (where applicable).
11.2 Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete personal information.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information, subject to legal obligations and permitted exceptions.
11.3 Restriction and Objection
- Right to Restriction: Request that we limit the processing of your personal information.
- Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
11.4 Withdraw Consent
11.5 Automated Decision-Making
11.6 How to Exercise Your Rights
We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing requests.
12. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
13. Third-Party Links and Services
Our Platform may contain links to third-party websites, plugins, or services that are not operated by nammu. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
14. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. Our Platform does not respond to DNT signals, but you can control tracking through cookie settings and browser preferences.
15. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt out.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated Privacy Policy on our Website with a new "Last Updated" date.
- Sending an email notification to the address associated with your account.
- Displaying a prominent notice on the Platform.
17. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Supervisory Authority
Thank you for trusting nammu with your creative journey. We are committed to protecting your privacy while empowering you to create without limits.
Contact
For privacy inquiries, contact us at contact@aukimi.com